Terms of Use, Disclaimer, Privacy Policy
Lumos Counseling, PC (“LUMOS”) 

Terms of Service

Terms: By accessing this website at www.lumospc.com, which includes the LUMOS mailing list, blog, and access to the LUMOS Facebook page (referred to collectively hereafter as the “LUMOS website”), you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site, the LUMOS mailing list, or the LUMOS Facebook page. The materials contained in this website and all linked sites are protected by applicable copyright and trademark law.

Nature of Site: This website has several purposes, which are set forth as follows:

  1. To market LUMOS’s counseling practice, and available services through this practice with Therapist Kelsey Siegel, LPC, LMHC.
  2. To provide information and resources on mental health treatment.
  3. This website also contains a blog with the purpose of:
    • Sharing information and resources on trauma, mental health, and addiction
    • Sharing information on integrative and holistic approaches to treatment
    • Sharing information from other professionals that contribute to the purpose of this blog
    • Providing updates on new services available through LUMOS with Kelsey Siegel, LPC, LMHC, both clinical and non-clinical.​

Disclaimers

General Disclaimer: The materials on the LUMOS website, are provided on an ‘as is’ basis. LUMOS and owner Kelsey Siegel, LPC, LMHC make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, LUMOS and owner Kelsey Siegel, LPC, LMHC, do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Not a Replacement for Medical or Mental Health Treatment: The materials contained on this site are made available for educational purposes only and are NOT meant to serve as medical advice or to replace consultation with your physician or mental health professional. Information about diagnosis and treatment that appears on this site should not be used to diagnose or treat a mental health problem without consulting a qualified mental health care provider.  Information on this site or published in blog should not be used as a substitute for treatment of any kind.  The use of this website, blog, or the LUMOS Facebook page neither implies nor establishes any type of therapist-client relationship. You are advised to consult your medical and/or mental health provider about your personal questions or concerns.

Limitations: In no event shall LUMOS or owner Kelsey Siegel, LPC, LMHC, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the LUMOS website, even if LUMOS or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials: The materials appearing on the LUMOS website could include technical, typographical, or photographic errors. LUMOS does not warrant that any of the materials on its website are accurate, complete, or current. LUMOS may make changes to the materials contained on its website at any time without notice. However, LUMOS does not make any commitment to update the materials.​​

Links: LUMOS has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by LUMOS or owner Kelsey Siegel, LPC, LMHC, of the site. Use of any such linked website is at the user’s own risk.

Modifications: LUMOS may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of New Jersey and you irrevocably submit to the exclusive jurisdiction of the courts of New Jersey.

Maintaining Professional Boundaries: As part of its general business practices, LUMOS provides therapeutic services to individuals. It is important to understand how LUMOS, and its owner Kelsey Siegel, LPC, LMHC, may use this website (other than general viewing purposes), blog, and social media to promote services. It is not recommended nor is it required for active, former, or potential therapy clients to “subscribe”, “follow”, “like”, or otherwise engage or use this website, the LUMOS Facebook Page, or any other social media used to promote this business. Please understand LUMOS, and owner Kelsey Siegel, LPC, LMHC cannot “subscribe”, “follow”, “like”, or otherwise engage in the social media presence, whatever that may be, of a current or former client. These professional boundaries are integral to maintaining the therapeutic relationship and process, and also serve to protect your confidentiality. 

Notice of Confidentiality Risk: In any therapeutic relationship, confidentiality is extremely important. If you are (1) Considering seeking mental health treatment; (2) A current client; or (3) A former client, it is important to understand that “liking” “following” or otherwise engaging in social media posts on the LUMOS website may result in your confidentiality being compromised. Therefore it is not recommended that current or former therapy clients: (1) “Like” or “follow” the LUMOS Facebook page; (2) Follow or engage in social media posts on the LUMOS website; or (3) Or subscribe, follow, use, or engage in any other way with this website as these actions can compromise your confidentiality. If you choose to engage in the online presence of this business through the LUMOS website or any of the above ways, you do so with the understanding that you are solely responsible for the outcome.

Psychiatric Emergency: LUMOS and owner Kelsey Siegel, LPC, LMHC do not provide psychiatric emergency services via electronic communication including on the LUMOS website or other LUMOS electronic communications, including business email, or any other online access. If you are experiencing a psychiatric emergency, you are advised to immediately contact 911 or go to your nearest emergency room.

Electronic Communication Privacy Risk: Please be advised that email transmissions are potentially capable of being intercepted, therefore any confidential information that is sent or received cannot have its privacy guaranteed. By requesting an emailed response, you are acknowledging that you are aware of the risks to your privacy and indicating that you will take responsibility for any related consequences. However, LUMOS has taken every step in attempting to ensure the confidentiality of your information. To that end, LUMOS utilizes the confidential e-mail service company “Hushmail”, which is HIPPA compliant.

Privacy Policies

Online Privacy Policy: LUMOS is committed to keeping any and all personal information collected of those individuals that visit this website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with LUMOS recognize our commitment and realization of our obligation to not only meet but to exceed most existing privacy standards. Therefore, this Privacy Policy Agreement shall apply to LUMOS, and thus it shall govern any and all data collection and usage thereof.

Through the use of  www.lumospc.com you are herein consenting to the following data procedures expressed within this agreement:

  • Collection of Information: This website collects various types of information, such as:
  1. Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
  2. Information automatically collected when visiting our website, which may include cookies, third party tracking technologies, and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on this site.

LUMOS may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

  • Use of Information Collected:LUMOS may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you.

LUMOS may also be in contact with you in regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. LUMOS does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

LUMOS may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are thus required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information. LUMOS may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

LUMOS may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes, or in an effort to comply with any process which may be served upon LUMOS and/or its website;
  • Maintain, safeguard and/or preserve all the rights and/or property of LUMOS; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of and/or the general public.​
  • Unsubscribe or Opt-Out:All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@lumpospc.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.
  • Links to Other Web Sites:Our website may contain links to websites unaffiliated with LUMOS. LUMOS does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites.  Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.
  • Security:  LUMOS shall endeavor and shall take every precaution to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Reservation of Rights (Changes to Privacy Policy Agreement): LUMOS reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at www.lumospc.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time LUMOS decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms: Through the use of this website, the LUMOS Facebook page, and any other LUMOS social media, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

 

How to Contact Us: 

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.​

Email: info@lumospc.com
Telephone Number: (914) 316-5424‬

Mailing Address:
Lumos Counseling PC
18 Wallace Street
Red Bank, New Jersey 07701